Checklist on Right Questions to Ask

In an attempt to provide useful information for individuals involved in an Elder Abuse situation we have compiled this checklist of items to consider.

The first question to ask in any elder abuse situation is – is this an emergency?  If yes, 911 should be called.  For other situations, it is useful to go through the ABUSER checklist:

  • Acknowledge? – Suspicion of abuse may develop over time. Accumulate/document evidence.
  • Barriers? – Fear of retaliation, withdrawal of caregiver support and breach of confidentiality
  • Urgency? – Assess immediate needs and potential risk of physical harm.
  • Screen? – Assess person’s physical, emotional and mental capacity to help themselves.
  • Empower? – Inform person of their rights, resources and assist with establishing a safety plan.
  • Refer? – Offer support or consultation from other resources.

You should refer to our Reference Guide below for more information on:

  • types of elder abuse and neglect;
  • indicators of abuse and/or neglect;
  • interview strategy;
  • possible interventions;
  • educating the victim about support information;
  • developing a possible safety plan; and,
  • phone numbers for consultation and coordination of a response/referral.
Reference Guide for Service Providers Assisting Older Adults
Reference Guide for Service Providers Assisting Older Adults


From the original Elder Abuse Assessment and Intervention Reference Guide,  for service providers assisting older adults, developed by the Hamilton Council Against Abuse of Older Persons.  For a pdf version of this guide for BC, click on this link: Elder-Abuse-Assessment-and-Intervention-Reference-Guide-edited