When to Call SAIL

Our BC Provincial  Seniors Abuse and Information Line (SAIL) is a confidential information line for older adults, and those who care about them to speak to a trained intake worker about abuse, mistreatment and any issues that impact the health and well being of an older adult. SAIL is available 8am to 8pm 7 days/week, excluding statutory holidays.

604-437-1940  in the Greater Vancouver Area

1-866-437-1940 in the rest of BC , Canada and Worldwide

Language Interpretation Available: 9am to 4pm, Monday to Friday

TTY Teletype Available: TTY Teletype for those who have access to TTY equipment (for the deaf): 604-428-3359 | 1-855-306-1443 (toll-free).

SAIL is made possible thanks to funding from the BC Ministry of Health.