When to Call SAIL

SAIL is a confidential information line for older adults, and those who care about them to discuss abuse, mistreatment and any issues that impact older adults.  SAIL is available 8am to 8pm 7 days/week, excluding statutory holidays.

SAIL line is less busy on weekends and during the evenings,but you are welcome to call anytime.


Lower Mainland: 604-437-1940   Toll Free: 1-866-437-1940

Language Interpretation Available: 9am to 4pm, Monday to Friday

TTY Teletype Available: TTY Teletype for those who have access to TTY equipment (for the deaf): 604-428-3359 | 1-855-306-1443 (toll-free).

SAIL is made possible thanks to funding from the Province of British Columbia.