Consumer Information Canada
An online gateway that explains how to make a consumer complaint.
- Refund and Exchange Policies
- Item Goes on Sale after a Purchase
- Be Aware of Contract Terms Before Complaining
- Contract Cancellations
- Defective Products
- Private Sales
- Claims or Holds Against Property
The ‘complaint roadmap’ is a useful step-by-step approach to help a consumer present their product or service complaint to a business.