We respond to messages within 3-5 business days. All inquirers are welcome to call our Seniors Abuse & Information Line (SAIL).
Our legal programs only provide services after an intake has been completed by our intake staff. Please call SAIL to speak with an intake worker. If you cannot call us, please submit an inquiry through this form.
Seniors Abuse & Information Line (SAIL):
Call 604-437-1940 or Toll-Free at 1-866-437-1940 weekdays 8 am to 8 pm and weekends 10 am to 5:30 pm, excluding statutory holidays. Language interpretation is available.
When calling SAIL, press 1 to speak with a professional intake worker, or press 2 if you would like to leave a voicemail message for a call back.
When leaving a message, please state whether it is safe for our staff to leave a message. We will not leave a message unless specified to do so.
Please note that due to staff shortage, there will be a longer than usual wait time on our line. Please feel free to leave a voicemail message and we will return you call as soon as we can.
1281 W Georgia St #502, Vancouver, BC V6E 3J7
As a provincial organization, we acknowledge the traditional territories of all the First Nations of British Columbia, on whose land we operate, and we recognize each for their unique culture, history, and traditions.
We also acknowledge that Seniors First BC’s office in downtown Vancouver is located on the unceded and ancestral territory of the Coast Salish Peoples – the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. We thank the people and elders who have stewarded these lands and waters since time immemorial.
Seniors Abuse & Information Line (SAIL)
SAIL is a confidential means for seniors to speak to a professional intake worker about issues that affect their well-being, receive information, or learn about our programs. Call 604-437-1940 or Toll-Free at 1-866-437-1940 weekdays 8am to 8pm and weekends 10am to 5:30pm. Language interpretation is available.