The Seniors Abuse and Information Line (SAIL) is currently unavailable due to an unexpected issue with our telephone system. We are aware of the outage and are working to restore service as soon as possible. We understand many people rely on our services and sincerely apologize for this interruption. Updates will be provided as they become available.
Edited 2026-08-25 1:42 PM: We are continuing to experience an unexpected outage affecting our telephone system, and our Seniors Abuse and Information Line (SAIL) remains temporarily unavailable. At this time, we have been advised that it may take at least four hours for service to be fully restored. We sincerely appreciate your patience while this issue is being resolved.
Edited 2026-08-25 3:35PM: Our telephone system issue has now been resolved, and service has been restored. The Seniors Abuse and Information Line (SAIL) is now available, and we are able to receive calls as usual. We apologize for any inconvenience this disruption may have caused and thank you for your understanding.
Seniors First BC is a charitable, non-profit society that provides information, advocacy, and support to seniors across BC who are dealing with issues affecting their well-being.
