SAIL – Seniors Abuse and Information Line

Call: 604-437-1940 or Toll Free: 1-866-437-1940

The confidential Seniors Abuse and Information Line (SAIL) is a toll-free telephone line which is staffed 7 days a week (excluding holidays), 8am to 8pm by trained intake workers. Access to internal programs within Seniors First BC is through this SAIL line

SAIL is a safe place for older adults, and those who care about them, to talk about abuse or mistreatment as well as information and support about issues that impact older adults.

SAIL intake workers are trained to provide a listening, non-judgmental and supportive ear and provide resources, referrals and support. Callers who are age 50+ and are victims of abuse or family and sexual violence, and who need practical and emotional support may be referred to our Victim Services Program for information, support and referrals to services in the community.

The SAIL line less busy in the evenings and on weekends but you are welcome to call anytime.

Language interpretation is available Monday through Friday, 9am to 4pm.

TTY Teletype for the deaf who have access to TTY equipment: 604-428-3359 or toll free 1-855-306-1443.
SAIL is made possible thanks to funding from the Province of British Columbia.