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受服務者的感言

聽聽我們受服務者的心聲

以下是卑詩省老人第一會的客戶分享的見證,以喚起大家對 2025 年「關注虐待長者」世界日(World Elder Abuse Awareness Day)的關注。

為了保護他們的匿名性,我們對他們的姓名進行了更改。

John 的見證

身份詐騙可能發生在任何人身上。

在經歷了長達四年的「身份詐騙」復原之路後,雖然壞帳、身份和財務詐騙的問題確實存在,但我覺得一旦指稱的「犯罪」被確認--並歸咎於他人,這個系統似乎並沒有保護和疏導無辜的人們,讓他們可以輕鬆地洗清罪名。

因此,我強烈建議任何人在面對自己無辜的指控時,應該主動尋求法律指導和支持。

這是我的故事:

我自 2015 年 12 月起住在卑詩省維多利亞市。直到我在 2021 年申請汽車貸款時,我才知道蒙特利爾有一筆被指稱的債務,而這筆債務是在 2018 年的一筆貸款出現第一次拖欠後三年發生的。

最初的收債嘗試是向一個地址位於蒙特利爾或蒙特利爾附近的人進行的。

一位收債人聯繫了我,並提出就被指稱的債務給我一個折扣,以便解決問題。

我因聲稱自己無辜而受到揶揄,因為如果無辜的話,我被告知我應該向警方報案

(也許機構代表因為收到大量實際犯罪者的無辜聲稱而變得厭煩)。

由於受到揶揄,我的下一步是向警方報案。

一旦您意識到涉嫌債務指控,並主動為自己辯護,您就會意識到這個系統「似乎」偏重於追收壞帳,而「似乎」較少重視保護涉嫌債務指控的無辜者。"

在這種情況下,您應該做的是聯絡聲稱擁有資料的信用評等機構,並要求一份詳細的報告,以便您可以檢視指控:
日期/地點/涉及的項目/金額/所指控的罪行和/或拖欠細節。

然後檢視您的行事曆和財務記錄:在所指控的交易發生時,您在哪裡?

從有用的來源尋求法律建議。

在向多個「免費法律援助」機構查詢之後,我有幸找到了卑詩省老年人服務中心 (Seniors First BC, SFBC),該中心幫助我建立了最終有效的辯護策略:律師和工作人員提供的免費指導既穩定又切中要害,這給了我信心,讓我能按照他們耐心的方法一步一步地進行。由於其他機構的回應有時非常緩慢,因此整個過程耗時近四年(2021 年 5 月至 2025 年 2 月)。

其他律師曾向我報價 1,000 美元的預付費用,以及 350 美元的後續會議或相關通信費用。我已退休。我無法想像最終的費用會是多少。

至於小提示,我無法不強調主動積極的重要性。一旦接到警報,請立即向信用評等機構索取詳細報告。它會提供所聲稱的債務的詳細資料。瞭解公司程序。

儘快向當地警方報案,並將報告提交給信用評等機構,例如 Equifax 或 Trans-Union。

如果可能的話,尋求免費的法律建議和支援。我所聯絡的每一位公益律師都提供了一些有用的意見,甚至聲明他們在此特殊情況下缺乏專業知識,並建議其他的幫助方式。

使用這些詳細資料來收集支持您聲稱無罪的資訊,並向當地警方報案。

總而言之,其他推薦的「免費」服務都沒有我在 SFBC 的經驗那麼全面。他們的工作人員和律師讓我對他們的服務深表感謝--他們的服務既有禮貌又可靠,即使在涉及到工作人員變動的時候也是如此。

來自 Janet 的見證

I wish to share my story and experience with Seniors First BC.

I would normally speak in person as I know it brings with it more credibility and is often very powerful but it took such a toll for so long and took so long to make the obsessive behaviour stop that I am just not up to it as I want to put this behind me.

At the time, I had lived in my apartment for 18 years and it was always peaceful and safe.

In October 2020, a tenant down the hall began making claims about other tenants, and that the apartment manager was “stalking her” and making unwanted advances.

Of course when a woman makes such a claim I believe her.

She also accused the transit driver down the hall whom I had known for 18 years and who minds his own business. The tenant told me she was going to post a notice on his door, claiming he was “making unwanted advances and blocking her access to her apartment door”. Because I was friendly with the transit driver she began targeting me too, making the same kind of (false) claims, sending countless complaints to the apartment management everyday for the following 3 years!

There was a building under construction down the block and one day I saw posters on every entrance of every apartment building and house for blocks, warning women that the construction crew was harassing her!

I talked to a woman on the crew and she said the bosses came, questioned the crew but nothing had occurred!

The situation lasted from 2020-2022 at which point I realized this tenant was making false claims, that she had mental health issues and had been through a wellness check in the past.

In November 2022, coming back from walking my dog I started climbing the staircase to my apartment when I happened to cross her path as she was coming down. When I passed her she turned and began screaming that “I assaulted her”. I continued up the stairs carrying my dog and just went into my apartment and she continued screaming out in the hall for 4 min.!

Later that day, at 8 pm, there was a knock on my door. She had called 911 and it was the police. The tenant had the staircase encounter on video and the constable, who saw the video said “there was no assault” and he thanked me for just walking away!

She continued to video me whenever she saw me, indoors and outdoors.

This went on and on and in 2023, when walking to White Spot for lunch, I walked past her at the bus stop. There was a transit driver approaching and she started pleading for help falsely claiming I assaulted her again.

The police came (again) at 8 pm but I was expecting it this time!

We spoke privately and I learned that the other tenant had an extensive history of exhibiting this behaviour for many years in other places she had lived in.

Two weeks later I received a call from a detective from the Hate Crimes Division. They were intervening on my behalf!

A constable was assigned to prepare a request for a Peace Bond but, eventually, the Crown said “the threat wasn’t high enough”!

Over the following months the 8 other tenants being targeted with false accusations got together and signed a petition to have the disruptive tenant evicted, but we were told we needed more evidence!

In the spring of 2024, I thought I just had to find another way.

I worked as a counsellor for women who experienced gender-based violence for many years and knew there must be resources out there for seniors experiencing harassment and abuse.

I contacted Seniors First BC (SFBC) and I was believed right away! Their Victims Services called with support every 2 weeks and I always spoke to Queen, one of the counsellors.

I provided the information they needed and a Seniors First Lawyer drafted a letter that was sent to the apartment owners that documented the harassment and abuse I experienced and strongly recommended action be taken.

The building owners were glad I contacted Seniors First and thanked me for it. They then went through the process of eviction with the Residential Tenancy Branch and were successful.

On July 15th, 2024, our nightmare was finally over and peace has returned to the building thanks to Seniors First BC!

As someone who once experienced gender-based violence and healed from that and devoted most of my life to advocating for ending violence against women this was such a disturbing and harmful experience.

I am so grateful to Seniors First BC, their support workers and Victims Services for the support they gave me and the action they took to bring this horrible situation to an end.

I am also grateful to the police and the Hate Crimes detective and constable for their intervention as they did all they could to support me in this situation.

Thank you to Nighat (a Legal Advocate at SFBC), Queen and Seniors First BC legal support! 🩷

Maria 的見證

I would first like to thank you for bring more awareness to a difficult and often silent subject. I often say the Boomer generation is the last great generation. A generation that can do everything manually (like calculating, spelling, drivining, cooking, etc) without the use of modern conveniences. They can live in both an analog and digital world.

I just want to thank you all for attending this event today, as it a great cause and deeply means a lot to me personally to know there are people are standing up to such horrible acts. I was raised by two of the kindest, funniest, most loving, and self-sacrificing parents I’ve ever come to know of. We were not blessed with much in this world, but I was BLESSED and won the lottery, when it came to parents.

This is where you are questioning why would they be abused? This abuse has 2 parts. I am the youngest of three, with two older brothers. In 2020, they found a mass in my brain, and the next day I had brain surgery. I was constantly in and out of hospitals for treatments.

My father, who was immunocompromised, would take the bus during covid line up outside the hospital to see me. When I was finally released, my brother and his wife moved me into their house. I did not want that.

After a year or two, his wife became increasingly incensed I did not die. She demanded I move out immediately, throwing my father in the mix who moved there abruptly, retiring, when my mother was diagnosed with stage 4 cancer and eventually passed away.

As an incentive to move, she got my brother to change the bathroom to a keyed lock. Even her own children would have to ask for permission to use the washroom. She also put cameras all over the house.

My father and I were not allowed to use the kitchen, so we had to rely on takeout and deliveries, which was extremely expensive and unhealthy – especially for my father who was diabetic and on hemodialysis and myself with brain cancer.

Even though we bought our own food, my own brother hid it from us. I got into fights with him. His own 10-year-old daughter SCREAMED: “WHY DID YOU DO THAT?!” My sister- in-law called her own daughter the problem child as she had ADHD. Her ADHD was minimal. My sister-in-law felt insecure because she said my mother raised my niece. My beautiful, kind, intelligent niece at 10 years old could stand up to her own parents.

Their reckless verbal, mental and emotional abuse did not only affect us but also impacted their own young children. It was toxic and unnecessary.

I was looking for housing but being on long-term disability – and them locking the doors – we had to make sure we would not be locked out. They could not be reasoned with and refused to talk. They though it was easy for us to move out in a housing crisis.

So my sister-in-law decided to look on the internet and print off and fill out a “Trespassing Notice” and repeatedly called the RCMP to get them to remove us.

When the RCMP refused to comply with a non-legal document and calmly explained to them. The RCMP were met with resistance, anger, aggression and frustration repeatedly.

I showed the RCMP everything I was trying to do, all the rentals, viewings and emails – proof I did not want to be there. I wanted to use a washroom, do laundry, have a kitchen and not be berated night and day. Be scared. They did not like the RCMP’s responses, So they decided one day to make me call 911 by confining my dad and I in the basement. My brother admitted it to the RCMP.

I talked to so many social workers and advocacy groups, and one day. It led me to SAIL, and I connected my dad with them. He wanted me to be on the call. One of the advocates from Sail was speaking to my dad and asking him about his financials to see about assistance for rent. Then they found out he had another adult son he was supporting in another province.

They asked if he was unable to work? No. He lived in a three-bedroom townhouse by himself – rent free. my parents paid the taxes, utilities, insurance, phone and internet. He had access to the car and my father’s car insurance…until he crashed it.

He would have been in his mid-40s at the time. The advocate simply said: “I'm sorry to tell you, but this is also elder abuse.” My father understood what he had to do, but our first priority was to get out of a hostile situation.

My father was a good, kind, principled and stoic man. He did not like to show emotion, like most men of his generation. Therefore, as a child I was not a “daddy’s girl”. My mom held me tight, maybe because I was the youngest.

After my mom passed, I held on to my dad, and he held on to me. I became a “daddy’s girl” later in life and so proud to be; we were inseparable. On his death bed when the doctors said he would no longer recognize anyone. I asked my father if he knew who I was. He wrote my name.

The nurses agreed he knew who I was and was visibly happy. When I visited him, he always reached for my hand and never let go until he wanted me to go home to rest. I was the only one of his children there holding my papa’s hand at his last breath. He deserved better. Just like my mother, I was there for her, holding her hand.

In my case, I choose to believe my brothers are good people that made bad decisions. It’s unfortunate, as we were raised by the same parents but they can no longer hold the family name with true dignity

For the seniors that are suffering from mental, emotional, physical or financial abuse, do not feel ashamed to reach out for help - especially if it’s family. Do not enable them to continue. You worked so long and so hard to have a good retirement. Do not let that be taken from you. Just because you are over 65, it does not classify you as something to be ignored, neglected or abused. You are worthy!

長者防虐待與資訊專線 (SAIL)

長者防虐待及資訊專線(SAIL)是一個保密的途徑,讓長者可以與專業的接待人員討論影響他們福祉的問題、獲取資訊或瞭解我們的計劃。請致電604-437-1940 或免費電話1-866-437-1940,週一至週五上午 8 點至晚上 8 點,法定假日除外。可提供語言傳譯服務。

請注意,所有在辦公室舉行的會面,均需預約。
尋求協助

我們的資助者

卑詩省長者優先組織(Seniors First BC) 的服務經費是來自我們尊貴的資助者和捐助者。
法律基金會
卑詩省

關於我們

卑詩省長者優先組織(Seniors First BC)  是一個慈善、非牟利組織,為卑詩省各地,提供有關長者福祉問題的資訊和支援。

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