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If your inquiry is about:

Media, events, advertising, directory updates, publication/promotional materials: email outreach@seniorsfirstbc.ca
Workshop/presentations information & requests: visit our Public Education and Outreach Program website page
Ordering of our promotional rack cards: use the BC Community Response Network's Promotional Order Form under "rack cards"

For all other inquiries, including information and access to our services, and legal enquiries, please call our Seniors Abuse and Information Line (SAIL) at 604-437-1940 or Toll-Free 1-866-437-1940.

For individuals who cannot call SAIL due to disability or accessibility reasons, you may use this form. We respond to messages within 3–5 business days.

Due to the volume of inquiries we receive, inquiries that do not state a reason for being unable to call SAIL will not be responded to.

長者防虐待與資訊專線 (SAIL)：

Call 604-437-1940 or Toll-Free at 1-866-437-1940 Monday to Friday from 8 am to 8 pm, excluding statutory holidays. Language interpretation is available.

When calling SAIL, if at any point you no longer wish to wait in the queue, you may press “2” if you would like to leave a voicemail for a callback.

When leaving a message, please state whether it is safe for our staff to leave a message. We will not leave a message unless specified to do so.

Please note that due to staff shortage, there will be a longer than usual wait time on our line. Please feel free to leave a voicemail message and we will return your call as soon as we can.

地址：

1281 W Georgia St #310, Vancouver, BC V6E 3J7

Please note, all client meetings at the office are by appointment only and we kindly ask that documents only be sent by mail if requested by our staff.

As a provincial organization, we acknowledge the traditional territories of all the First Nations of British Columbia, on whose land we operate, and we recognize each for their unique culture, history, and traditions.

We also acknowledge that Seniors First BC’s office in downtown Vancouver is located on the unceded and ancestral territory of the Coast Salish Peoples – the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. We thank the people and elders who have stewarded these lands and waters since time immemorial.