Access to the Victim Services Program is through our Seniors Abuse and Information Line (SAIL). 

The Victim Services program is community-based and provides telephone-based, province-wide support to adults, ages 55 and up, who have experienced crime and/or abuse. In some cases, services are also provided to affected parties (of any age), who have a close relationship with the (55+) older adult they are assisting and witnessed the abuse or neglect. Clients do not require a formal referral to access services and receive support regardless of whether the client has chosen to report to the police or not. Clients can also remain anonymous by using an alias. 

我們與當地受害者服務計劃和省級合作夥伴共同協調應對和預防虐待老年人的行為，並提高對虐待和針對老年人的犯罪的認識。

我們的受害者服務人員提供：

• 為正在考慮是否向警方舉報虐待行為的長者提供情感支持；
• 安全規劃 
• 有關刑事司法系統的資料，包括流程和主要當事人的角色； 
• 協助就所發生的事情聯繫警察、醫生或其他專業人士； 
• 與社區夥伴協調獲取案件具體資料，例如警方報告和保護令的狀態；
• 為犯罪受害者援助計劃 (CVAP) 和受害者安全部門 (VSU) 受害者通知計劃提供表格填寫援助；
• 協助獲取社會和社區服務，如庇護所、過渡房屋、諮詢、成人心理健康計劃等。

This program is made possible with thanks to funding from the Victim Services and Crime Prevention Division and the Ministry of Public Safety and Solicitor General.